With one of the latest and largest fleet of trucks, Ashley Furniture is able to deliver across country in just days. Ashley Furniture offers a wide range of products in virtually every home furniture cacategories from bedrooms to mattresses to home office, and in pretty much every style from contemporary to traditional.
While much of the manufacturing is done right here in the US, some of the cased goods products like some dining and bedroom collections are imported from around the world. The company is composed of three separate operating divisions, namely, Ashley Casegoods, Ashley Upholstery and Millennium.
With Ashley Furniture , you are sure to get great value for your money, trend setting looks, quick delivery and highest level of customer service so you would ask "Why would I choose any one but Ashley Furniture? Reviews for This product is not yet rated. Bathroom Storage Browse All. Bathroom Linens Browse All. Bathroom Accessories Browse All. Back Bedding Browse All.
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Ashley Furniture Outlet Browse All. HomeStore Specials Browse All. Design Services. Most of the things we use every day are made in China and furniture is no exception. The price difference can be times, even after logistics expenses you still save up the budget and buy the furniture of the higher quality for a better price.
Started in the s as Arcadia Furniture in the town of the same name, Ashley was originally a hole-in-the-wall producer of cabinets and tables that sold its products through a Chicago-based sales agency called Ashley Furniture Corp. You can find closeout deals every day of the year on their website.
Sofas, tables, furniture sets, and more are discounted by up to 75 percent. Skip to content What is Ashley DuraBlend? How long will bonded leather chair last? How bad is bonded leather? Are Ashley sofas good quality?
Is Ashley Furniture Made in China? What is the best month to buy furniture? How long does fake leather couch last? Does genuine leather peel? How do you keep fake leather from peeling?
Is Durablend bonded leather? Does PU leather peel? Is bonded leather worth it? The customer service at the Sarasota store and corporate was nonexistent. I was told the chairs were labeled Dura blend which they were not. The 1st time I went to the store with pictures and ask what could be done as they look awful.
I was told just buy new chairs. I spent a lot of money for these chairs and I ask to see the manager of the Sarasota Florida store and was only allowed to see a so called office manager not the actual manager. I did not give up so I was offered a small store credit which I got wood tables that were on sale as I would never buy anything upholstered from that store again.
I had to pick them up no offer to deliver them. In looking around the store I saw the same Dura Blend product was being sold and none of furniture had any labeling that they were Dura blend. I was told the chairs were only warranted for 1 year which is not on the sales paper work and how can that be if I bought a 5 year protection plan.
So the protection plan is not worth the paper it is written on so again they were dishonest. They should not be in business to continue lying to the public and selling defective furniture.
The fair trade act states that customers be told the truth about what products they are sold. If there is another class action lawsuit in Florida I would like to be included. I do not want other unsuspecting customers to go through what I have with this dishonest furniture store. We have the same issue here with our sectional that we paid 2, for. And our warranty would it cover shit. I also had the same problem with my Ashley durablend couch, loveseat and chair. We purchased extended warranty, which did nothing.
We had a store rep. I contacted Ashley headquarters with detailed pictures, receipts, etc. I received a letter telling me that they would not do anything. It became so bad that we had to take it to the dump. I appreciate knowing if any other Class action suit is filed against Ashley. Thank you! Ashley furniture is a big ripoff. I bought a temperpedic mattress and was told I could return it. I bought the mattress and was later told exchange only after 90 days.
This mattress is hard and I bought. I asked them to come and ck it out and they cancelled a scheduled appt because it is as for temperpedic. If I bought directly from temperpedic they would return it but since I bought it from Ashley, they slipped in a not return policy. They are ruthless they advertise they are the best place to buy a mattress but they are the worst.
False advertising!!!! Horrible customer service too! Part of there plan. You can tech them w o a lot of effort.
Two class lawsuits one on the west coast and one on the east coast against Ashley over the durablend have already failed in court. The latest in California. Sorry but the courts are against the consumer on this one. I at this time have the same problem the store I bought it from said theres nothing they can do. As of the warranty is run out. This peeling bubbling coming apart are in some places we dont even touch. They in the past replaced the seat covers for the same reason is there any thing ican do about this.
Dont want to throw a ugly patch on this. Spent alot of money on this sectional couch. And chair. Same thing. Bought sofa, love seat and chair from Living Spaces. Purchased the VIP protection plan in November Legs on all 3 pieces chipped. After numerous calls and emails, replacement feet were finally sent. However, new legs are doing the same thing. Cushions on both the sofa and love seat have peeled and scratched.
No help from Living Spaces and the warranty company has disconnected phone numbers and invalid websites. Please include me in the next class action suit! I was never informed of the class action suit against them and when I discovered it I guess it was closed but so unfair! I spent a lot of money on the sectional sofa and loveseat and they are worthless now!
Thanks so much. Wondering I sustain a foot crushi g injury standing on a defective Ashley table bench last week. I learned later that people have fallen off even from regular seated posiy.
Would standing on a table bench be consideredmisuse? Same problem with my sofa and love seat, If a class action lawsuit starts again I would like to join. Had same problem. Love seat and couch both peeled within 2 years. No help from Value City Furniture where I purchased the furniture even after being a customer for over 20 years. Also I contacted Ashley corporate headquarters with no satisfaction. Sofa pealing. Went to local Ashley Store and they could not find me in their system.
Yeah, right! Called corporate office to see if the fabric was still available so I could get a couple of yards to get my cushion repaired. Was told they have discontinued carrying Durableblend! Took to upholstery shop to try to repair. Ashley should be ashamed of themselves misrepresenting their products and lying to their customers.
I have a durablend recliner that has had peeling on every part of the chair except the footrest. The fabric has been replaced on all the parts that peeled and now one of the arms that was repaired is peeling again, in addition to the footrest. I filed a claim and sent photos and they are giving me a harder time now about repairing it. My son had the same issue with a couch, loveseat and recliner and they just gave him a credit. I will never do business with Ashley again.
I too bought a couch, loveseat, chair and ottoman from an Ashley distributor in Arizona. It was used in a formal living room. The couch has never been sat on the loveseat was used the most and the chair was sat in 2 times at most as our furniture in our family room is used everyday. There are only two of us. My loveseat is destroyed my chair n ottoman destroyed the couch has never been sat on so no visible damage yet but if it were used, it would be as bad as the others.
I am angry, that after spending thousands of dollars and sold leather cleaner when it was nothing more than a cheap version of durablend crap and they win the lawsuit???!!!!
My whole house is Ashley furniture just under 10, I want to send the whole kittencaboodle back to Ashley at their expense!!!! To have it reupholstered will cost more than a new set. Screw you Ashley! Karma will pay you back big time!!! Yep same thing I bought a sectional from an Authorized Furniture dealer and exactly a year later it started peeling. Same freaking issues here. I was told by the sales lady that it was just as good as solid leather too.
I purchased an extended warranty when i bought the furniture. When the couch started peeling and cracking, I filled for warranty coverage. Sent pictures and did everything required and they denied my claim. Something needs to be done here!
I have the same problems as listed above in the other emails. The couch and ottoman are a mess. I have gone to the furniture store and there is nothing they can do.
They offered to purchase new seat covers for me. But why purchase them if the same thing is going to happen again. Wish I could join this class action. Durablend is the worst product I have ever invested in.
Within 6 months the of normal use it started peeling and sticking to us. Looks absolutely horrible. I have to throw blankets over it to be able to sit on it until we are able to replace the set. Same problem as everyone else-had recliner right at a year and it started peeling! Local Ashley store said to call corporate, which I did but got no help there.
Peeling, messy and very ugly now! I would never buy anything there again and I tell everyone not to buy there. Cheaply made and shoddy products but way over priced! Wish there was a class action lawsuit for everyone to join. I bought two recliners had one that had to be replaced with new stuffing and skin after about two months when starting to peel.
I have the same complaints as everyone else but has anyone reported Ashley Furniture to BBB or received a refund? I brought a couch loveseat and chair in a half after a year of having them it started peeling. I was told it was leather and for the price I paiid it should have bee real leather. Something needs to be done for the customers that was tricked into buying this furniture.
I inquired at. Furniture Villa in Vulcan Alberta where I purchased it. By the respons I received, I will be left holding the bag!!!
We will never buy anything there again. I bought the durablend in from Ashley and purchased their damage insurance. I was sold the furniture as leather even when I questioned them last year when it started peeling they continued to tell me it was leather. BTW the insurance does not cover repairs. I was questioning at length to try to find a way to repair it as it unfortunately was further damaged by my moving company when I moving in I spent a lot as I purchased 2 chairs, 2 love seats and 1 sofa all powered from them.
I had 5 year interest free agreement and it was peeling before the loan was paid off. Not really looking for a replacement just tell me how to fix it or pay to fix it being I did buy insurance. Bought couch and love seat in along with 5year warranty. I am in the same boat.. Hopefully Ashley is held accountable here and customers are rightfully reimbursed for this faulty piece of furniture.
I bought my new couch in late and it was used very little. Had the same issues as the others discribed on here!! Please help! We purchased a couch and a pub style table and chairs, both have the bonded leather, both have done the same as the others on here, normal use and the fake leather has cracked and peeled off. Furniture looks horrible. I purchased a reclining sofa and reclining loveseat from Ashley Furniture in and it is peeling like glue!
I spent a lot of money on it and would gladly join any class action suit! I have two black couches that I purchased as leather! The only time they are sat on is Christmas and one Is completely peeled. I have talked to Ashley and they said I had to call their home office. I have called and called and no one ever answers. I have taken pictures of them and planned on sending them to headquarters.
Now it sounds like I have no recourse and need to throw them away. I am sick and black pieces of whatever this fake leather is everywhere. Very sad that this company is still in business. We purchased matresses. They pulled a bait and switch on us. This is not the matress we ordered. I intend to sue them. Any suggestions? The sectional purchased from Ashley did the same as all others peeled after two years. I think you just kill them in there pocket book.
I tell every person I know about how I was treated by Ashley. I kept the furniture just to show people how sorry Ashley really is. I have it covered cause I believe showing is more valuable than a picture.
I think Ashley will be out of business soon. I inquired about the peeling at the time of purchase as it happened to a friends sofa. At the time I did not know it was Ashley as well.
When I brought up this happened they stated it was probably a cheap sofa and the DuraBlend was quality and would be long lasting. The furniture was in a room that got very little use and started peeling in When I contacted the warranty they stated it was not covered as this was normal wear and tear.
At that point I should have just cut it as that would have been covered. The cushions are quitters too and flatten when you sit on them. I am done with Ashley and all of their brands. Smelly Furniture from Ashley After having my sectional delivered to my house Dec 1, , i was sick in my bed nausea head spinning the smell is toxic need help because i informed the Waynes Furnitur store in jax fl that i did not want Ashley furniture but the German owner did not adhere to my request as a consumer and now im locked in a contract please help.
We also purchased a sectional and couch from Ashley furniture in Indiana. Was also informed that durablend was as tough as real leather. We have had this furniture for 3 years and cushions are peeling.
We have already replaced the cover on the large cushion once and it is already peeling again. Ashley was not willing to even help with the price of the new cushion cover or shipping. We will never step foot In another Ashley furniture store or recommend there products to anyone. Once the furniture was ordered they set a delivery time up with us 3 times and never showed the first two times with no phone call.
They stated after we contacted them that the truck broke down. Customer service and product very poor. Count me as another unhappy Ashley Furniture customer. However, I was mislead into believing the Durablend product was superior for a formal living room that would see very little use. The first two years the furniture was sat on less than 10 times. In the past year, I made that room into my tv room.
No one except me has been on the furniture. No pets or children ever. This crap in a years time looks like something I picked up from the side of the road waiting for the trash truck. It cost me too much for the poor quality!!!
Stay away from Ashley Furniture completely. You can get better quality from Big Lots or other off brand furniture outlets. The chairs had peeled so bad.
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